“We’re not in the shipping business; we’re in the information business” -Peter Rose, Expeditors Founder Global supply chain management is what we do, but at the heart of Expeditors you will find professionalism, leadership, and a friendly environment, all of which foster an innovative, customer service-based approach to logistics. * 18,000 trained professionals * 350+ locations worldwide * Fortune 500 * Globally unified systems Job Description Major Duties and Responsibilities * Ensure smooth and timely freight process flow * Ensure accurate and timely data entry into our operational system * Track and Trace Transcon files and reporting * Ensure accurate and timely client and vendor billing * Ensure delivery of freight and timely clearance when applicable * Interact with customers in arranging their shipments to meet customers service standards * Contribute and maintain good relationships with suppliers * Meet compliance at all times * Network communications, timely responses to emails and requests * Meet KPI standards in accordance with Company policy * Understand customers procedures and maintain updated internal DLSOPs Qualifications * 6 months to 1 year related experience and/or training; or equivalent combination of education and experience * Understanding of ocean documentation process a plus * Effective interpersonal skills, including proven abilities to listen, comprehend, effectively communicate clearly and concisely to obtain positive results * Pro-active, strong organizational skills * Good computer skills (Excel, Word) * Hazardous Materials certification (preferred) * Fluent in English Additional Information Employee Benefits: * Paid Vacation, Holiday, Sick Time * Health Plan: Medical * Life Insurance * Employee Stock Purchase Plan * Training and Personnel Development Program Reporting Structure to: Customer Retention and Development Manager