An organisation is hiring for an open role in Dubai, United Arab Emirates. What You Will Do In this role, you will: * Develop and execute the long-term growth strategy for the F&B business in alignment with organisational objectives and market opportunities. * Own the P&L for the F&B portfolio, ensuring the achievement of revenue, profitability, EBITDA, and return-on-investment targets. * Identify and capitalise on opportunities to enhance market share, customer acquisition, and business performance. * Lead annual budgeting, forecasting, business planning, and performance review processes. * Evaluate new concepts, locations, partnerships, and expansion opportunities to support sustainable growth. * Lead multi-unit operations across the F&B portfolio, ensuring consistent execution of brand standards and operational excellence. * Drive an exceptional guest experience through service excellence, product quality, and customer-centric initiatives. * Establish performance metrics and governance mechanisms to monitor operational efficiency, productivity, customer satisfaction, and profitability. * Ensure compliance with food safety regulations, health and safety standards, and operational policies across all locations. * Continuously improve operational processes and service delivery to enhance efficiency, guest experience, and profitability. * Protect and strengthen brand equity by ensuring consistent execution of brand standards across all customer touchpoints. * Build and maintain strong relationships with principals, landlords, strategic partners, suppliers, and key stakeholders. * Lead the successful launch of new stores, formats, and business initiatives while ensuring operational readiness. * Drive marketing, promotional, and customer engagement initiatives in partnership with relevant stakeholders to maximise traffic and sales. * Monitor market trends, customer preferences, and competitive activity to identify opportunities for business growth and innovation. * Build, lead, and develop a high-performing leadership team across Operations, Commercial, and Support Functions, fostering a culture of accountability, collaboration, engagement, and continuous improvement. * Drive talent development, succession planning, and leadership capability-building to strengthen the organisation and develop future leaders. * Lead change management and transformation initiatives to support evolving business priorities and long-term business sustainability. What We Are Looking For We are looking for someone who: * Bachelor's degree in Business Administration, Hospitality Management, Hotel Management, or a related discipline; Master's degree is preferred. * 15+ years of progressive leadership experience within the Food & Beverage industry, including significant exposure to casual dining concepts. * Proven experience managing multi-unit restaurant operations with full P&L accountability. * Strong track record of driving business growth, profitability, operational excellence, and guest satisfaction. * Experience leading large teams and developing high-performing organisational cultures. * Strong commercial acumen with expertise in budgeting, forecasting, financial management, and business planning. * Deep understanding of casual dining operations, food safety standards, customer experience, and brand management. * Demonstrated success in leading business transformation, expansion, and performance improvement initiatives. * Strong stakeholder management, negotiation, and relationship-building capabilities. * Resilient, strategic, and customer-focused leader with excellent communication and decision-making skills. Nice to Have Master's degree is preferred. Role Details Location: Dubai, United Arab Emirates