Location: Abu Dhabi, UAE Working Schedule: 6 days per week About the Role We are seeking an experienced and customer-focused Store Manager to lead the day-to-day operations of a prestigious museum retail store in Abu Dhabi. This role will be responsible for delivering an exceptional visitor experience, managing store performance, and leading a high-performing team within a unique cultural and visitor-driven environment. The ideal candidate will combine strong operational and people management skills with a polished, service-oriented approach, ensuring an outstanding experience for both VIP guests and everyday visitors. Key Responsibilities * Oversee the day-to-day operation of the museum store, ensuring smooth and efficient running at all times. * Deliver an exceptional visitor experience while maintaining the highest standards of customer service. * Welcome and engage with VIP guests, stakeholders, and high-profile visitors in a professional and confident manner. * Lead, motivate, and develop the store team through coaching, training, and performance management. * Monitor store performance and identify opportunities to improve operational efficiency and visitor engagement. * Ensure visual merchandising standards are maintained and aligned with brand expectations. * Manage staffing schedules, attendance, and workforce planning. * Maintain accurate stock control and inventory management processes. * Handle customer feedback and resolve operational or service-related issues effectively. * Collaborate with internal stakeholders to support events, activations, and visitor engagement initiatives. * Prepare and submit regular operational and performance reports. Requirements * Proven experience in a Store Manager, Retail Manager, Operations Manager, or similar leadership role. * Background within retail, hospitality, visitor attractions, museums, galleries, luxury environments, or cultural institutions preferred. * Demonstrated experience managing and developing teams. * Strong customer service and relationship management skills. * Experience interacting with VIP, high-net-worth, or high-profile clientele is highly desirable. * Excellent communication and interpersonal skills. * Professional presentation and ability to represent the business at the highest standard. * Commercially aware with the ability to monitor performance and drive results. * Strong organisational and problem-solving abilities. * Fluent English is essential. Additional languages are an advantage. What's on Offer * Opportunity to work within a unique cultural and visitor-focused environment. * Exposure to a diverse international clientele. * Career development within a growing and dynamic organisation. * Competitive salary and benefits package. To apply, please submit your CV outlining your relevant experience in retail, hospitality, luxury, cultural, or visitor-focused environments.