Job Purpose: Responsible for operation, monitoring, troubleshooting, and technical support of IPTV/OTT video services, encoding, monitoring, streaming, and associated platforms. Requirements: * Minimum 5 years of experience in IPTV/OTT, video delivery, broadcast, or NOC/headend operations. * Strong hands-on experience with IPTV/OTT platforms, video streaming, encoding/transcoding, and video monitoring systems. * Strong knowledge of video delivery technologies, including MPEG-TS, H.264/H.265, SDI, IP video, multicast, and unicast. * Strong Linux administration and troubleshooting experience, particularly with Linux-based video applications and services. * Strong knowledge of IP networking, including TCP/IP, VLANs, routing, switching, multicast/unicast, QoS, DNS, DHCP, and NTP. * Ability to troubleshoot packet loss, latency, bandwidth utilization, connectivity, buffering, and service-quality issues. * Experience with monitoring/QoE platforms and incident management. * Experience with platforms such as Ateme TITAN LIVE/FILE, Agama, and Flussonic Media Streamer is an advantage. * Ability to work effectively in a shift-based operational environment.