Meydan Free Zone offers entrepreneurs and start-up businesses the opportunity to set up and run their own businesses right in the heart of Dubai. We provide access to exceptional talent, entrepreneur expertise, and a wide range of start-up support services. As we continue our exciting growth plans, we seek talented people to join us. We are currently hiring a dynamic Senior IT Manager with deep, hands-on expertise across cybersecurity, enterprise networking, and telephony/unified communications. This is a senior technical leadership role for an individual who combines strong architectural and operational command of infrastructure and security with the maturity to lead a team, manage vendors, and engage confidently with senior management. The role carries end-to-end accountability for the security, resilience, and performance of IT and communications environment. Key Accountabilities: 1.Cybersecurity * Own and continuously strengthen the company’s cybersecurity posture across network, endpoint, cloud, and identity. * Manage security tools including firewalls, EDR, SIEM, and PAM. * Lead vulnerability assessments, penetration testing, incident response, and remediation. * Drive compliance with ISO 27001, DESC ISR, and applicable security standards. * Develop and enforce security policies, access controls, and data protection practices. 2.Networking & Infrastructure * Design and manage enterprise LAN/WAN, SD-WAN, wireless, cloud, and on-premise infrastructure. * Ensure network performance, security, capacity, resilience, and business continuity. * Oversee backup, disaster recovery, and regular testing of RTO/RPO requirements. 3.Telephony & Unified Communications * Manage enterprise telephony, SIP, PBX/UC platforms, call routing, and mobile/SIM services. * Manage telecom vendors, contracts, SLAs, and cost optimization. * Ensure reliable and resilient telephony services and failover capabilities. 4.Leadership & Governance * Lead and develop IT teams across cybersecurity, infrastructure, networking, and telephony. * Manage IT vendors, budgets, contracts, policies, SOPs, and change management. * Report on cybersecurity, infrastructure performance, risks, and key projects to the Head of IT and senior management. * Act as the senior escalation point for critical IT and security incidents. To join our team, you will have: * Bachelor's degree in Information Technology, Computer Science, Telecommunications, or a related field. * 8-10 years of progressive, hands-on IT experience, with demonstrable depth in cybersecurity, enterprise networking, and telephony/UC — not generalist exposure. * At least 3 years in a team leadership or managerial capacity, with a track record of building and developing technical teams. * Proven experience owning security architecture and incident response in a mid-to-large enterprise environment. * Solid experience designing and managing enterprise network infrastructure and SIP/PBX telephony platforms. * Experience supporting ISO 27001 or equivalent information security management frameworks and audit cycles. * CISSP (Certified Information Systems Security Professional) or CISM (Certified Information Security Manager). * CCNP or CCIE (Cisco Certified Network Professional/Expert), or equivalent advanced networking certification. * ISO/IEC 27001 Lead Implementer or Lead Auditor. Language skills: * English. * Any other language is desirable. Our Vision is to be the world-class hub for entrepreneurship and innovation in the region. If you are ready to be a part of that journey, we would love to hear from you!