Job Title: Senior eCommerce Project Manager Location: Dubai Salary: Up to AED 17,000 Job Code: 306/001/488 Industry: Retail / eCommerce / IT Job Brief: We are looking for a Senior eCommerce Project Manager to support the company's Direct-to-Consumer (D2C) eCommerce strategy and lead the delivery of new platform features, enhancements, and regional initiatives. The ideal candidate must have 7+ years of hands-on experience specifically in eCommerce, with strong experience across Cart & Checkout, Omnichannel / Endless Aisle, Payment Integration, and New Feature Rollouts / Innovation. Job Responsibilities: * Lead eCommerce projects, new feature rollouts, and regional initiatives from planning through delivery. * Manage projects across Cart & Checkout, Omnichannel / Endless Aisle, Payments and new eCommerce features. * Drive checkout optimization and conversion improvement, including payment gateway enhancements. * Lead Endless Aisle, click-and-collect and online-to-offline fulfilment initiatives. * Manage regional payment gateway integrations, including payment APIs and 3-D Secure requirements. * Coordinate with regional, global and local stakeholders, acting as the link between business and technical teams. * Manage project plans, timelines, risks, budgets, reporting and overall project governance. * Work with Agile teams on sprints, backlogs, user stories and UAT. * Track eCommerce KPIs, conversion rates and platform performance and identify areas for improvement. * Support innovation initiatives, including new technologies, fintech solutions, AI recommendations and feature experimentation. * Maintain project documentation and promote continuous improvement and Agile best practices. Job Requirements: * Minimum 7+ years of relevant eCommerce project management/product ownership experience. * Strong hands-on experience specifically in Cart & Checkout, Omnichannel / Endless Aisle, Payment Integration and New Feature Rollouts. * Experience with at least two major eCommerce platforms such as Shopify, SAP Hybris, Salesforce Commerce Cloud or Magento. * Strong understanding of payment APIs, tokenisation and 3-D Secure. * Experience with checkout optimization, preferably with evidence of improving conversion by 10%+ or reducing checkout latency. * Experience with Endless Aisle, click-and-collect or online-to-offline fulfilment, preferably within MENA. * Strong understanding of B2C eCommerce and retail operations. * Experience working in an Agile environment with distributed teams. * Strong project management, stakeholder management and communication skills. * Experience with JIRA, Confluence and data visualization/analytics tools such as Looker, Power BI or Tableau. * Bachelor's degree or higher in Business, IT, Engineering or a related field. * PMP, PRINCE2, AgilePM, SAFe or Lean Six Sigma certification is an advantage. * Fluent English is required; Arabic or Turkish is desirable.