PLEASE DO NOT APPLY TO THIS JOB IF YOU'RE NOT AVAILABLE TO JOIN IMMEDIATELY Work Location: Dubai Media City, Dubai - UAE Interview: In-Person in Dubai Media City (Near Dubai Internet City Metro Station) Position / Department: Registration Coordinator - Billing & Invoicing at the Registrations Department Job Description: You will play a crucial role in managing the registration process including billing and invoicing procedures for our programmes. You will serve as the primary point of contact for all registered participants, ensuring a seamless experience from registration through to programme completion. We are looking for a detail-oriented individual with a strong background in customer service and preferably finance or accounting. Key Responsibilities: * Act as the main contact point for all registered participants, addressing inquiries and concerns promptly and professionally. * Manage the registration process from start to finish, ensuring accuracy and completeness of all participant information. * Update and maintain the ERP system with accurate participant data and financial information. * Generate invoices and process payments accurately and in a timely manner. * Monitor and track participant payments and outstanding balances. * Collaborate with internal teams to resolve any registration or billing discrepancies. * Prepare regular reports on registration and financial status for management review. Qualifications and Skills: * Bachelor's degree in Business Administration, Finance, Accounting, or a related field preferred. * Proven experience in a customer service role, with a strong focus on professionalism and customer satisfaction. * Previous experience with ERP systems and proficiency in data entry and management. * Strong analytical skills and attention to detail, with the ability to reconcile accounts and resolve discrepancies effectively. * Excellent communication skills in English, both written and verbal, with the ability to communicate complex information clearly and concisely. * Ability to prioritize tasks and manage time efficiently in a deadline-driven environment. * Proficiency in Microsoft Office Suite (Excel, Word, Outlook) and experience with financial software or databases is a plus.