About the job Key Responsibilities 1. Business Development & Key Accounts * Identify, approach, and secure contracts with key accounts * Build long-term partnerships and ensure account exclusivity * Negotiate commercial terms and increase monthly collection volumes * Handle client retention, complaints, and expansion opportunities * Represent the company professionally in all external engagements   2. Operations & Field Management * Oversee daily operations across all routes and drivers * Ensure on-time collections and efficient route execution * Track volumes vs targets vs historical performance * Monitor loading, unloading, and field execution * Ensure zero leakage, theft, or operational inefficiencies * Manage real-time field communication and issue escalation   3. Driver & Team Management * Manage drivers, storekeepers, and field teams * Enforce discipline, attendance, and company policies * Monitor performance, productivity, and behavior * Supervise through reporting tools (logs, photos, WhatsApp groups, etc.) * Ensure high standards of cleanliness, compliance, and accountability   4. Scheduling & Route Optimization * Prepare and manage daily and weekly collection schedules * Optimize routes based on: * Historical data * Collection volumes * Warehouse capacity * Control fuel usage and operational costs   5. Warehouse & Inventory Control * Supervise warehouse and storage operations * Maintain accurate inventory records (incoming, storage, dispatch) * Monitor tanks and bulk storage levels * Ensure zero stock loss, leakage, or manipulation   6. Quality Control * Ensure all collected material meets company quality standards * Inspect incoming materials and reject non-compliant loads * Coordinate with management on supplier performance and penalties   7. KPI Monitoring & Reporting * Track and report daily and monthly: * Collection volumes * Driver productivity * Key account performance * Inventory movement * Missed pickups and delays * Compare performance (daily, weekly, historical) * Identify gaps and take immediate corrective actions   8. Fraud Monitoring & Control * Monitor operations for irregularities or suspicious activity * Ensure strict control systems to prevent loss or manipulation * Flag and escalate issues immediately * Support management in loss prevention and audits   9. Execution & Management Follow-Up * Execute management instructions with urgency and precision Follow up on: * Hiring * Logistics * Procurement * Ensure full task closure (execution, not just reporting) Requirements * Bachelor's degree in Business Administration, Project Management, Engineering, Logistics, Supply Chain Management, or a related field. * Minimum 3–7 years of experience (in Kuwait) in project management, operations management, logistics, supply chain, FMCG, or related industries. * Ability to work in a high-pressure, field-based role (up to 12 hours/day) 6 days per week. * Proven experience managing: * Drivers and field teams * Operations and routes * Ability to work in a fast-paced and dynamic environment. * Must be available 24/7 to respond to operational requirements, emergencies, and business-critical issues as needed. * Fluent in Arabic, English, and Hindi/Urdu. * Valid driving license in Kuwait.