Additional Information Teilzeit | Vollzeit | unbefristet | Courtyard by Marriott Hotel Köln | Küche | Kulinarik | Koch | Job Number 26123091 Job Category Information Technology Location 396 Ghala, Al Azaiba South, Post Box 1465, Muscat 130, OmanVIEW ON MAP Schedule Full Time Located Remotely? N Position Type Management Job Summary Contributes general knowledge and skill in technology to provide first-and some second-level support including break-fix (repairs, installations, maintenance of systems) for designated property/properties. Generally works within well-established guidelines to complete routine tasks. Responsible for performing repairs, installations, and maintenance for property-based systems with a particular area. Has knowledge of sophisticated technology equipment/processes. CANDIDATE PROFILE Education And Experience Required: * High school diploma or GED; 2-4 years experience in the Information Technology or related professional area. OR * 2-year degree from an accredited university in Business Administration, Information Technology, or related major; 2 years experience or related professional area. Preferred: * System-related professional certifications desired. CORE WORK ACTIVITIES Managing Technology Needs within Budget Targets * Assists and/or provides input to IT Leadership for CAPEX and department operating budgets based on anticipated IT projects and property support/needs requirements. * Confirms that property/properties are in compliance with appropriate Marriott International Policies (MIPs) and Information Security Manuals (ISMs). Implements solutions as directed to resolve discrepancies. * Places equipment orders as directed relating to personal computers, telecommunications, local servers/networks; processes invoices for their property/properties. * Conducts periodic inventories of applications and hardware; prepares reports as requested. * Confirms that technology assets are secured. * Complies with technology-related vendor contracts. Building and Sustaining Relationships with Customers * Writes and presents proposals, analyses, project plans, cost models, etc. in written and/or oral formats. * Provides customer service to associates at dedicated property/properties. * Responds to inquiries from customers/vendors/peer group. * Provides detailed status reports as requested. Verifying Client Technology Needs are Met * Assists in disaster recovery and business continuity as it relates to technology. * Provides technical guidance. * Escalates support for all Marriott approved technology solutions (i.e. mobility devices, GPNS) and Request Center Processes. * Supports guest and associate internet access requirements. * Escalates problems as appropriate through direct supervisor, CLS IT Field and/or Marriott IT resources. * Images desktops, installs new software applications, applies patches, maps drives to appropriate server/network. * Moves/adds/changes PCs/peripherals; migrating data when necessary. * Performs routine desktop backup as scheduled or directed. * Provides end-user support. * Confirms technology security (i.e. encryption, patch deployment) and technology compliance (i.e. Quarterly ID Audits, MAARK1) measures are in place. * Supports unit infrastructure (servers, switches, router, APs etc.) and engages appropriate MI IT and/or Vendor resources. * Assists in creating and maintaining secure server environment. Performs server backups and routine preventative maintenance. * Pulls through support for corporate, regional and property initiatives. At Marriott International, we are dedicated to being an equal opportunity employer, welcoming all and providing access to opportunity. We actively foster an environment where the unique backgrounds of our associates are valued and celebrated. Our greatest strength lies in the rich blend of culture, talent, and experiences of our associates. We are committed to non-discrimination on any protected basis, including disability, veteran status, or other basis protected by applicable law. Chez Aloft, nous ne sommes pas comme les autres hôtels. Mais nous n'avons pas la grosse tête pour autant. Notre objectif : être la rampe de lancement et la piste d'atterrissage pour notre clientèle. Qu'il s'agisse de boire un verre aprèsla promenade du chien, de se retrouver entre collègues après une journée de réunions ou de passer chez nous pour voir sa famille, ses proches ou son groupe préféré, nous nous affirmons comme un lieu à la personnalité riche et au design moderne, un endroit où tisser ou entretenir des liens avec les personnes ou les lieux qui les entourent. Nous recherchons des personnes qui ont besoin d'exprimer leur personnalité et n'ont pas peur de sortir du champ. Si l'idée de pouvoir nouer des liens et interagir avec autrui vous remplit de joie, Aloft Hotels est l'endroit qu'il vous faut. En rejoignant Aloft Hotels, vous intégrerez le portefeuille d'enseignes de Marriott International. Rejoignez une entreprise qui vous donne la possibilité de donner le meilleur de vous-même, de trouver un sens à votre vie professionnelle, de faire partie d'une équipe internationale d'exception et de devenir la meilleure version de vous-même.