Additional Information Teilzeit | Vollzeit | unbefristet | Courtyard by Marriott Hotel Köln | Küche | Kulinarik | Koch | Job Number 26123091 Job Category Information Technology Location 396 Ghala, Al Azaiba South, Post Box 1465, Muscat 130, OmanVIEW ON MAP Schedule Full Time Located Remotely? N Position Type Management Job Summary Contributes general knowledge and skill in technology to provide first-and some second-level support including break-fix (repairs, installations, maintenance of systems) for designated property/properties. Generally works within well-established guidelines to complete routine tasks. Responsible for performing repairs, installations, and maintenance for property-based systems with a particular area. Has knowledge of sophisticated technology equipment/processes. CANDIDATE PROFILE Education And Experience Required: * High school diploma or GED; 2-4 years experience in the Information Technology or related professional area. OR * 2-year degree from an accredited university in Business Administration, Information Technology, or related major; 2 years experience or related professional area. Preferred: * System-related professional certifications desired. CORE WORK ACTIVITIES Managing Technology Needs within Budget Targets * Assists and/or provides input to IT Leadership for CAPEX and department operating budgets based on anticipated IT projects and property support/needs requirements. * Confirms that property/properties are in compliance with appropriate Marriott International Policies (MIPs) and Information Security Manuals (ISMs). Implements solutions as directed to resolve discrepancies. * Places equipment orders as directed relating to personal computers, telecommunications, local servers/networks; processes invoices for their property/properties. * Conducts periodic inventories of applications and hardware; prepares reports as requested. * Confirms that technology assets are secured. * Complies with technology-related vendor contracts. Building and Sustaining Relationships with Customers * Writes and presents proposals, analyses, project plans, cost models, etc. in written and/or oral formats. * Provides customer service to associates at dedicated property/properties. * Responds to inquiries from customers/vendors/peer group. * Provides detailed status reports as requested. Verifying Client Technology Needs are Met * Assists in disaster recovery and business continuity as it relates to technology. * Provides technical guidance. * Escalates support for all Marriott approved technology solutions (i.e. mobility devices, GPNS) and Request Center Processes. * Supports guest and associate internet access requirements. * Escalates problems as appropriate through direct supervisor, CLS IT Field and/or Marriott IT resources. * Images desktops, installs new software applications, applies patches, maps drives to appropriate server/network. * Moves/adds/changes PCs/peripherals; migrating data when necessary. * Performs routine desktop backup as scheduled or directed. * Provides end-user support. * Confirms technology security (i.e. encryption, patch deployment) and technology compliance (i.e. Quarterly ID Audits, MAARK1) measures are in place. * Supports unit infrastructure (servers, switches, router, APs etc.) and engages appropriate MI IT and/or Vendor resources. * Assists in creating and maintaining secure server environment. Performs server backups and routine preventative maintenance. * Pulls through support for corporate, regional and property initiatives. At Marriott International, we are dedicated to being an equal opportunity employer, welcoming all and providing access to opportunity. We actively foster an environment where the unique backgrounds of our associates are valued and celebrated. Our greatest strength lies in the rich blend of culture, talent, and experiences of our associates. We are committed to non-discrimination on any protected basis, including disability, veteran status, or other basis protected by applicable law. 알로프트는 결코 평범하지 않습니다. 그러나 지나치게 유행을 따르지도 않습니다. 우리가 알로프트에서 가장 중요시하는 건 고객과의 소통입니다. 반려견을 데리고 산책을 나갔다가 한 잔 하러 돌아오는 고객이나 동료와의 회의를 마무리하는 고객, 가족 또는 친구와 좋아하는 밴드 공연을 보기 위해 방문한 고객 등 알로프트를 찾은 고객 모두에게 지인들과 오붓하게 시간을 보낼 수 있도록 하는 것은 물론 주변 지역을 충분히 경험하고 문화를 즐기도록 하여 현지를 체험하는 소통의 중심지 역할을 수행합니다. 우리는 틀에 박힌 선 밖으로 발을 내딛는 것을 두려워하지 않으며, 자기 표현을 주저하지 않는, 자신감 충만한 인재를 찾고 있습니다. 다른 이들과 소통할 일에 가슴 벅차오르는 분이라면, 알로프트 호텔을 선택하시기 바랍니다. 알로프트 호텔에 입사하면 메리어트 인터내셔널의 브랜드 포트폴리오에 합류하게 됩니다 . 최선 을 다해 일하고, 목표를 향해 달리며, 훌륭한 글로벌 팀 의 일원으로 최고의 나를 만들고 싶다면 알로프트의 문을 두드리세요.