Key Responsibility * Act as a point of contact for key eCommerce and retail accounts, providing day-to-day operational support and coordination. * Collaborate with internal teams to execute marketing campaigns, product launches, and promotional offers based on account-specific needs. * Assist in tracking and analyzing account performance, including sales, returns, inventory levels, and traffic, to identify trends and areas for improvement. * Coordinate timely product delivery and service fulfillment in alignment with business timelines and client expectations. * Maintain accurate records of account activities, contracts, promotions, and performance reports. * Monitor compliance with brand guidelines and ensure consistency in product listings and content across digital channels. * Provide input on pricing, stock levels, and customer preferences to support account strategy development. * Assist in preparing weekly and monthly reports including performance dashboards and KPIs for internal and external review. * Stay informed on industry trends, competitor activity, and market insights to support account planning and forecasting. * Work closely with finance and supply chain teams for invoice tracking, payment follow-up, and product availability. Desired Experience * 2–3 years of experience in key account management, sales coordination, or client servicing, preferably within retail or eCommerce. * Proficient in MS Excel and reporting tools, with strong coordination and communication skills. * Ability to work collaboratively across teams and manage multiple deliverables with accuracy. * Bachelor’s degree in Business Administration, Marketing, or related field.