Summary We are seeking a diligent and professional Bill Collector to join our Credit Control team. The successful candidate will be responsible for managing and recovering outstanding payments from clients, playing a vital role in maintaining the financial health and stability of our company. This position requires a proactive individual with excellent communication skills and a firm but fair approach to debt collection. Responsibilities * Proactively contact clients with overdue accounts via telephone, email, and written correspondence to arrange payment. * Negotiate payment schedules and settlement agreements to resolve outstanding balances. * Maintain accurate and up-to-date records of all collection activities, communications, and payment promises. * Investigate and resolve billing discrepancies and client disputes promptly and professionally. * Prepare and present reports on collection status and accounts receivable to management. * Ensure all collection activities adhere strictly to company policies and relevant legal regulations. * Liaise with internal departments to clarify billing information and support the collections process. Qualifications * 0–2 years of experience as a Bill Collector or in a similar Accounts Receivable or Credit Control role. * Strong understanding of billing procedures and best practices in debt collection. * Excellent negotiation, communication, and interpersonal skills. * Ability to handle difficult conversations with professionalism and confidence. * High degree of accuracy and exceptional attention to detail. * Proficiency in MS Office (especially Excel) and familiarity with accounting or collection software. * Strong organisational skills with the ability to manage and prioritise multiple accounts. * Commitment to handling sensitive information with confidentiality and integrity.