Back Office Operations Subject Matter Expert
- Location
- Doha, Qatar
- Country
- Qatar
- Category
- Other
- Employment type
- Full-time
- Application
- External application
- Posted
- 24 Sept 2026
- Closes
- 15 Oct 2026
CV Match Score
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About this role
TMC Middle East is looking for a Back Office Operations Subject Matter Expert to join a leading financial institution in Doha, Qatar. This is a senior opportunity for a banking operations professional who thrives at the intersection of process excellence, regulatory compliance, and digital transformation. If you bring deep SME expertise across core back-office functions and want to drive meaningful operational change, we want to hear from you.
𝗟𝗼𝗰𝗮𝘁𝗶𝗼𝗻: Doha, Qatar
𝗖𝗼𝗻𝘁𝗿𝗮𝗰𝘁 𝗧𝘆𝗽𝗲: Full-time
𝗪𝗼𝗿𝗸 𝗠𝗼𝗱𝗲: Onsite
𝗞𝗲𝘆 𝗥𝗲𝘀𝗽𝗼𝗻𝘀𝗶𝗯𝗶𝗹𝗶𝘁𝗶𝗲𝘀
- Own end-to-end back-office domains including payments, trade finance, treasury settlements, and reconciliations, designing improved workflows and driving straight-through processing via RPA and automation
- Represent Operations in core banking migration and digital transformation projects, authoring BRDs, supporting UAT, and coordinating with IT and vendors
- Ensure adherence to QCB regulations, AML/KYC requirements, AAOIFI standards for Islamic products, and internal control frameworks including maker-checker governance
- Define and track KPIs and SLAs, and develop and maintain SOPs, process manuals, and desk procedures
- Coach operations staff and serve as the senior escalation point for complex exceptions and cross-functional issues
𝗥𝗲𝗾𝘂𝗶𝗿𝗲𝗺𝗲𝗻𝘁𝘀
- 8–12+ years in banking operations, with at least 3 years in a process lead, SME, or process improvement capacity
- Hands-on experience with a major core banking platform such as Temenos T24, Oracle Flexcube, Finacle, iMAL, or Path Solutions ETHIX
- Working knowledge of SWIFT messaging standards including MT/MX and ISO 20022
- Ability to produce process maps (Visio, BPMN) and formal business analysis artifacts including BRDs and UAT plans
- Islamic or GCC banking background and relevant certifications (CIPA, Lean Six Sigma, CBAP, CAMS) are a strong advantage
This role is strictly 𝗢𝗻𝘀𝗶𝘁𝗲 in Doha. Please apply only if you are 100% comfortable with this arrangement — candidates not aligned on work mode will not be considered.
𝗡𝗼𝘁𝗶𝗰𝗲 𝗣𝗲𝗿𝗶𝗼𝗱: Immediate joiners are preferred. Candidates with a notice period of up to 30 days are welcome to apply. Those with a longer notice period should not apply at this stage.
To apply, please send your CV to abishake.kosman@tmc-employeneurs.com. Due to the high volume of applications, only shortlisted candidates will be contacted. Please do not follow up or expect an acknowledgement of your application.